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About AMT Software

  

Upgrade Today!

Running software that is several years old is costing you money!  Upgrade today to take full advantage of the last features including support for Windows 7, Windows 8, native 64-bit code, scalable multi-processing and more.  Call or click here to request a quote.

 

Prospector 2013

Keep your team running at full speed with Prospector 2013.

Touch screen support.

Multi-program editing.

Advanced cutter path simulation.

Customer-driven software enhancements and corrections.

Read more about it....

 

Prospector HelpDesk Support                            

 

 

 

 

A HelpDesk support contract covers you for 1 full year and includes:

  • Toll-free number (800) 280-0240 in the U.S. and Canada.
  • Dedicated e-mail support address:              amt-support@amt-software.com
  • Unlimited number of calls. You will never incur pay-per-incident charges or additional fees.
  • Fast response time - always in 1 hour or less a technician is assigned and working on your problem.
  • Full-time, expert staff of technicians available from 9:00 am to 6:00 pm Eastern Time Monday through Friday.
  • All support personnel and functions provided directly by AMT Software from our Bloomfield Hills, MI. office.  We do not use an off-shore call center.
  • Personal and professional service.  We do not use an automated call answering system.

AMT OnTime Customer Portal                        

AMT OnTime is a web-based incident reporting portal that allows customer to submit software problems and enhancement requests.  The system tracks progress of your incidents notifying you automatically when there is a change in priority, status or resolution.

Contact us if you would like to enroll you and your team into the AMT OnTime system.

 

Customized Prospector Training Programs      

Without doubt, training provides the biggest return on investment.  With the added skills and expertise, your team is able to take full advantage of the features of Prospector to get jobs done faster.  We custom-designed training programs to precisely fit your needs including:

  • New Customer Startup - guaranteed results.  we don't leave until your users are cutting their own jobs with Prospector to your satisfaction.

  • Product Update Training - intensive 1-day program to get your users up to speed with all the new features introduced in a new release of Prospector.

  • Developing PowerSource Databases -exploit the full power of knowledge-based programming with in-depth instruction.  Programming your shop rules and machining techniques into your PowerSource databases will have a profound affect on productivity, consistency and quality.

We'll consult with you about your needs and design a custom training program to achieve your goals.  Why settle for "one size fits all" solutions that ties up your people learning about features or functions that they have no need to use?  Our targeted programs delivers results with minimal interruption.  

Pro/Post - Custom Post Processors                   

Pro/Post is a service to provide you with custom post processor software that is specifically developed for your machine tools, shop standards, practices and preferences.  With Pro/Post, you never have settle for anything less than 100% perfect output.  Pro/Post service includes:

  • Unlimited Warranty - every post processor is covered with an unlimited warranty provided your Prospector application software is covered by a software support agreement.  This means that any changes you require initially or in the future are free.

  • Speedy Delivery - in most cases, we can deliver your post processor in just a few  business days. Any modifications you might   need to fine-tune the output we can usually  turn around the same day you request the changes.

  • Safe and Secure - every post processor is developed exclusively for you and maintained under your account name on our secure servers.  There is no possibility that the software can be changed without your authorization.

  • Affordable - providing quality post processors is one essential key to ensuring complete customer satisfaction with Prospector.  That's why every Prospector license comes standard with 1 Pro/Post post processor in addition to the standard library post processors.  Additional Pro/Post post processors start at just $495 for  a typical 3-axis mill.

To learn more or to request a Pro/Post quotation, call our HelpDesk at (888) 294-9450.  

 

 

Custom Programming Services                            

From PowerSource programming to plug-in and stand-alone software applications, our customer service team can handle virtually any request for a customized software solutions.  Got an idea or a problem you would like to address and need some help to get it from the conceptual stage to working on the shop floor? Give us a call to discuss your idea and we’ll see if we can help you make it happen.

 

 

Customer Support technicians work in the same office as the Prospector Product Development team.  It is not uncommon for a technician to consult with a Prospector programmer on particularly difficult customer questions and problems to ensure the highest level of support.  If there's a solution to your problem, they'll find it and get you an answer fast.


 

Choose on-site or classroom training at our Bloomfield Hills, MI. office.

 


 

A frustrated manager complained that everytime he provided training, the now highly skilled employee was snatched up by a competitor: "The only thing worse than training people and having them leave is not training them and having them stay."

- Hilary Hinton "Zig" Ziglar

 


 

 

Are you taking full advantage of the capabilities of today's advanced CNC controls?  Our vast experience in developing post processors means that we have the expertise to develop the software you need to run your machine at its full potential.  From Hedenhaim conversational output to highly customized posts for gun drilling applications, we've helped our customers reach new levels of productivity and totally eliminate the possibility of human error that can occur when programs are edited at the machine.

 


 

 

This custom tape-merge application was developed for a customer to address the machining of multiple parts using the fixture offset capability of their CNC.

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